I applied in-person. The process took 2 weeks. I interviewed at Lush in Sep 2015
Interview
I sent in my resume and received a call back less than a week later. I went in for a group interview with 5 other girls and they demoed some products on us and had us demo some as well. They asked some typical interview questions then I was told to come back the next day. I shadowed one of the employees around the store for an hour while they talked about the products and ethics in the company, and I was asked a couple more questions. I was called later that day and was offered the job.
Interview questions [2]
Question 1
Explain a stressful situation that you handled at your last job.
I applied for a job in Scarborough, but they asked me to come to OSHAWA for the interview (over a 40 minute drive or almost 2 hrs by bus). When I asked for an alternative, I received no reply. Inconsiderate and unprofessional team & hiring manager.
Interview questions [1]
Question 1
Requested that I commute to Oshawa for the interview when the job was located at a mall in Scarborough. Completely unreasonable.
I applied through a recruiter. The process took 4 weeks. I interviewed at Lush (Kuala Lumpur) in Aug 2020
Interview
Fun, super fast and easy going. They also gave lots of free Lush products. Application was through email and the interview was held a week later. It took approximately a month for them to get back with the selected candidates.
I applied online. The process took 1+ week. I interviewed at Lush (Bristol, England)
Interview
After an initial email with cover letter and CV, if chosen to apply you are sent a link to an online application. There is no disability disclosure section on the application. You are then called for a phone interview, where you're asked several questions about your experience and what your customer service approaches are. You are *then* called into the shop in person for a 'trial shift' where you spend 2 hours working the sales floor and doing demonstrations on staff and occasionally, real customers. This time is paid even if you do not get the job.
Interview questions [2]
Question 1
What was one moment where you offered great customer service?
Sales Ambassador applicants have rated the interview process at Lush with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 76.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Ambassador roles take an average of 12 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Lush overall takes an average of 15 days.
Common stages of the interview process at Lush as a Sales Ambassador according to 6 Glassdoor interviews include:
Group panel interview: 38%
Personality test: 13%
One on one interview: 13%
Background check: 13%
Skills test: 13%
Phone interview: 13%
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