Switchboard Operator applicants have rated the interview process at Lutheran Hospital with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
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It was basically the same questions in any interview (strengths/weaknesses, teamwork, etc.) with a major focus on communication importance, HIPAA practices, multitasking skills, and initiative ability. There were a couple of hypothetical situation -type questions that required common sense and clear judgement.
Interview questions [1]
Question 1
What would you do if your coworker did something against the rules?