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      Luxury Presence

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      Related searches: Luxury Presence reviews | Luxury Presence jobs | Luxury Presence salaries | Luxury Presence benefits
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      Customer Success Manager (CSM) Interview

      Jun 2, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Luxury Presence in May 2026

      Interview

      The interview process was clearly outlined from the beginning, and I appreciated the transparency around each step. The team was professional, communicative, kind, and respectful of my time throughout the process. The interview style created space for me to thoughtfully share my experience and showcase how my background aligned with the role. I also appreciated how quickly things moved and how prepared each interviewer was during the conversations. Overall, it was a very positive experience.

      Interview questions [1]

      Question 1

      How do you prioritize work within a book of business?
      Answer question

      Other Customer Success Manager (CSM) Interview Reviews for Luxury Presence

      Customer Success Manager (CSM) Interview

      Jul 18, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Luxury Presence in Feb 2022

      Interview

      Needlessly Tedious is the best way to describe it. I used to do work in HR and they'll send you a beautiful slide deck when you will do the interview process but don't be fooled. I would also say, I was discouraged to see that only a certain kind of white woman interviewed me. I had three interviews and they were all essentially the same person. It makes me wonder if they're actually a diverse company. I have a friend who got a high-level job with LP and based on what I was told but also what I experienced, this company doesn't know the first thing (nor do they care) about actual Real Estate. They are NOT product driven which should be a red flag to anyone looking to work in CS. I count myself and fortunate I did not get an offer or take the job. Looking at the reviews of late, it seems LP is a disappointment to many. I can't wait for that weird LP troll to respond to this review.

      Interview questions [1]

      Question 1

      They have you do a presentation. Be careful, they'll pick apart your answers
      Answer question
      3

      Luxury Presence interviews FAQs

      • Customer Success Manager (CSM) applicants have rated the interview process at Luxury Presence with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager (CSM) roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Luxury Presence overall takes an average of 19 days.
      • Common stages of the interview process at Luxury Presence as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:

        Presentation:  33%

        Group panel interview:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Development Representative (SDR)(27) ;
        2. Account Executive(15) ;
        3. Web Builder(12) ;
        4. Data Specialist(8) ;
        5. Manager(7) ;
        6. Team Leader(7) ;
        7. Implementation Manager(6) ;
        8. Onboarding Specialist(6) ;
        9. Senior Account Executive(6) ;
        10. SEO Specialist(5) ;
        11. Senior Software Engineer(5) ;
        12. Client Success(4) ;
        13. Customer Success Manager(4) ;
        14. Account Manager(3) ;
        15. Customer Success Manager (CSM)(3) .


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      Jobs at Luxury Presence

      4 jobs in United States
      Head of Product Design - Remote (US/CANADA)
      United States
      ·
      $275K - $315K /yr
      (Employer provided)
      View job
      Client Success Manager I
      Scottsdale, AZ
      ·
      $70K - $90K /yr
      (Employer provided)
      View job
      Client Success Manager I
      Austin, TX
      ·
      $70K - $90K /yr
      (Employer provided)
      View job
      Account Executive (Austin, TX)
      Austin, TX
      ·
      $55K - $65K /yr
      (Employer provided)
      View job
      View all Customer Success Manager (CSM) Jobs