Customer Experience Quality Specialist applicants have rated the interview process at Lyft with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Quality Specialist roles take an average of 35 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Lyft overall takes an average of 20 days.
Common stages of the interview process at Lyft as a Customer Experience Quality Specialist according to 3 Glassdoor interviews include:
Group panel interview: 23%
Phone interview: 23%
One on one interview: 15%
Presentation: 15%
Background check: 8%
Other: 8%
Skills test: 8%
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I applied through an employee referral. The process took 4 weeks. I interviewed at Lyft (Nashville, TN) in Apr 2016
Interview
After submitting my resume through an internal referral, I received an email from a recruiter to set up a 30 minute phone call. The day after my initial phone screening, I received an email about setting up a phone interview with the hiring manager. Three days later I had my phone interview, and five days later we scheduled a three-hour on-site interview—consisting of six 30-minute interviews with various team members. That evening I received an email about a second on-site, which we scheduled for the next day. Since the hiring manager was out of the office the following week, I fully anticipated waiting just a bit longer for a follow-up email. The week she was back, I got an email from the recruiter with a job offer.
I applied online. The process took 6 weeks. I interviewed at Lyft (Nashville, TN) in Jul 2018
Interview
The interview process is comprised of four stages. There were two phone interviews. The first phone screening was with the recruitment team and then the second was with the hiring supervisor. The homework assignment included two essay questions, one directly related to the position and the other related to an interest of the company. Finally, the on-site interview was with five different people from different departments that worked in connection with the quality team.
I applied online. I interviewed at Lyft (Nashville, TN) in May 2017
Interview
There were two 30 minute phone interviews (one with a recruiter and one with the team leader). That was followed by a written assessment. The fourth stage was a 3 hour in person interview, where I met with 6 people.
Interview questions [2]
Question 1
What is an example of a time when you had to deal with a difficult coworker?