The interview process was very straightforward. 1. Video overview of the company 2. Interview with two team members who asked general questions and talked about what the position entails. 2. Met with two more people and did a "mock" telephone call. I had to respond to an angry driver. (Quite interesting) 3. Met with a manager about my skills and other general follow-up questions. The entire process went fairly quickly. Even though they bring in groups of candidates at one time, it was fairly personal.