Customer Service applicants have rated the interview process at MAERSK with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 20 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at MAERSK overall takes an average of 33 days.
Common stages of the interview process at MAERSK as a Customer Service according to 12 Glassdoor interviews include:
IQ intelligence test: 17%
Personality test: 13%
Phone interview: 13%
One on one interview: 13%
Other: 10%
Background check: 10%
Skills test: 7%
Group panel interview: 7%
Drug test: 7%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 weeks. I interviewed at MAERSK (Bangkok) in Aug 2009
Interview
You must go through their test which consists of Aptitude test and Personality Test
After the HR team sees you as a good match, they will call you for an interview which you will later be interviewed by the manager. The process was fairly quick for me.
Interview questions [1]
Question 1
No difficult nor unexpected questions, they just want to know how you are as a person and whether or not you can follow the company's value and culture.
Scheduling was quick. Interview was short. Seemed like it went well. There were talks of a second interview, but then I was completely ghosted by the recruiter who did not answer emails or follow up questions.
I applied online. I interviewed at MAERSK (Madrid) in Aug 2022
Interview
Muy simpáticos, puntuales, organizados y razonables.
El tiempo pasa muy rápido en la entrevista laboral, duro app 50 minutos.
Lo que comentaba que tienen horarios flexibles que es súper importante
Agradezco la entrevista.
I applied through an employee referral. The process took 5 months. I interviewed at MAERSK (Ciudad de Mexico) in Mar 2022
Interview
3 fases.
Screening con RH.
2 Entrevistas técnicas.
Experiencia en con atención al cliente, Manejo de conflictos.
Resolución de problemas.
Proveer soluciones.
Casos de estudio.
Trabajo en equipo.
Liderazgo.
Mayores desafíos.
Interview questions [1]
Question 1
Negociar con un cliente un atraso de más 10 días en su entrega.