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      MAERSK

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      Customer Service Representative Interview

      Nov 25, 2022
      Anonymous Interview Candidate
      Sydney
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at MAERSK (Sydney)

      Interview

      Phone screening, 1st interview about 15 mins, 2nd interview about 45-60 mins, final interview about 15 mins. Too much interviewing process. However, you get to know in detail what you will be doing in your daily task in the position.

      Interview questions [1]

      Question 1

      Introduce yourself. Why you want to work with Maersk. What makes you happy.
      Answer question
      1

      Other Customer Service Representative Interview Reviews for MAERSK

      Customer Service Representative Interview

      May 30, 2025
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at MAERSK (Dublin, Dublin)

      Interview

      To apply, complete the website application including your dissertation, await an HR call for preliminary screening, and prepare for the final stage: an online interview with the hiring panel (director and manager of the account).

      Interview questions [1]

      Question 1

      They asked me to explain how my dissertation topic relates to the role I’m applying for and what practical impact it could have in the industry.
      Answer question

      Customer Service Representative Interview

      Apr 23, 2025
      Anonymous Interview Candidate
      Ho Chi Minh City
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at MAERSK (Ho Chi Minh City)

      Interview

      -1st round interview with HR , about 30 mins -2nd round interview with Dept Manager, it takes 60-90 mins, depend on the sharing experience and main task of previous position (if any)

      Interview questions [1]

      Question 1

      Could you tell us about the previous position?
      Answer question

      Customer Service Representative Interview

      Mar 15, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at MAERSK

      Interview

      It was a two step interview process. I located the job on LinkedIn and was contacted within a few weeks. I did have to continue to follow up because HR is outsourced. Once I spoke with the recruiter, she connected me with my director and then I had another interview with her boss.

      Interview questions [1]

      Question 1

      What experience can you bring to the role? Have you worked in logistics?
      Answer question

      MAERSK interviews FAQs

      • Customer Service Representative applicants have rated the interview process at MAERSK with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 85% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at MAERSK overall takes an average of 33 days.
      • Common stages of the interview process at MAERSK as a Customer Service Representative according to 13 Glassdoor interviews include:

        Phone interview:  23%

        Skills test:  17%

        One on one interview:  17%

        Background check:  13%

        IQ intelligence test:  10%

        Group panel interview:  10%

        Drug test:  7%

        Personality test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Process Expert(221) ;
        2. Software Engineer(186) ;
        3. Manager(140) ;
        4. Customer Service Representative(130) ;
        5. Analyst(118) ;
        6. Senior Software Engineer(97) ;
        7. Senior Associate(88) ;
        8. Senior Process Expert(82) ;
        9. Project Manager(79) ;
        10. Senior Specialist(76) ;
        11. Data Engineer(75) ;
        12. Customer Service(70) ;
        13. Senior Analyst(63) ;
        14. Associate(61) ;
        15. Business Analyst(55) .


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      Jobs at MAERSK

      36 jobs in United States
      Operations Support
      Lake City, GA
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      Operations Support
      Lake City, GA
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      Operations Support
      Joppa, MD
      ·
      $21 - $22 /hr
      (Employer provided)
      View job
      People Advisor
      Waddell, AZ
      ·
      $24 - $27 /hr
      (Employer provided)
      View job
      Customs Entry Specialist
      Charlotte, NC
      ·
      $56K - $60K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs