Customer Service applicants have rated the interview process at MAERSK with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 20 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at MAERSK overall takes an average of 33 days.
Common stages of the interview process at MAERSK as a Customer Service according to 12 Glassdoor interviews include:
IQ intelligence test: 17%
Personality test: 13%
Phone interview: 13%
One on one interview: 13%
Other: 10%
Background check: 10%
Skills test: 7%
Group panel interview: 7%
Drug test: 7%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at MAERSK in Feb 2011
Interview
behavioral questions. panel interview. pretty structured. not like a normal "tell me about yourself" interview. hard to get across the things you want them to know about you. make sure your resume is thorough, that is how they will get to know you. bring questions, you will be able to ask them at the end. the people in the room may not introduce themselves to you. write thank you notes.
Interview questions [1]
Question 1
tell us about a time you went above and beyond for the customer
Scheduling was quick. Interview was short. Seemed like it went well. There were talks of a second interview, but then I was completely ghosted by the recruiter who did not answer emails or follow up questions.
I applied online. I interviewed at MAERSK (Madrid) in Aug 2022
Interview
Muy simpáticos, puntuales, organizados y razonables.
El tiempo pasa muy rápido en la entrevista laboral, duro app 50 minutos.
Lo que comentaba que tienen horarios flexibles que es súper importante
Agradezco la entrevista.
I applied through an employee referral. The process took 5 months. I interviewed at MAERSK (Ciudad de Mexico) in Mar 2022
Interview
3 fases.
Screening con RH.
2 Entrevistas técnicas.
Experiencia en con atención al cliente, Manejo de conflictos.
Resolución de problemas.
Proveer soluciones.
Casos de estudio.
Trabajo en equipo.
Liderazgo.
Mayores desafíos.
Interview questions [1]
Question 1
Negociar con un cliente un atraso de más 10 días en su entrega.