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      Customer Service Representative Interview

      Oct 14, 2016
      Anonymous employee
      Edison, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at MSI (Edison, NJ) in Jul 2013

      Interview

      They ask you a bunch of questions about previous jobs, your experience with sales and customer service, and your knowledge of stone products. You will interview with several different people, including team members, sales people, team leader, and possibly the branch VP.

      Interview questions [1]

      Question 1

      What do you know about stone?
      1 Answer
      3

      Other Customer Service Representative Interview Reviews for MSI

      Customer Service Representative (CSR) Interview

      Apr 8, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at MSI

      Interview

      Hired through temp company then hired on full time. They follow standard temp hiring practices of 60 day contract. Interviewed on site but had to wait until recruiter called back of offer.

      Interview questions [1]

      Question 1

      What skills so you have?
      1 Answer

      Customer Service Representative Interview

      Nov 29, 2021
      Anonymous Interview Candidate
      Lenexa, KS
      Declined offer
      Negative experience

      Customer Service Representative Interview

      Nov 17, 2014
      Anonymous Interview Candidate
      Elk Grove, IL
      No offer
      Negative experience

      Application

      I applied online. The process took 1+ week. I interviewed at MSI (Elk Grove, IL) in Oct 2014

      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at MSI (Lenexa, KS) in Nov 2021

      Interview

      When you walk in, they will force you to waste time filling out paperwork that you've already sent them. They'll then interview you and seem friendly, but it's clear the whole time that they don't value your time, or their employees time. Overtime is supposedly mandatory as well.

      Interview questions [1]

      Question 1

      How do you handle stressful situations?
      Answer question

      Interview

      Worst interview experience ever! I arrived about 15 min early and no one knew I was coming. After waiting about 20 min and filling out another application I was finally seen. There were two people conducting the interview. One person was on their cell phone most of the time and the other was rude. They asked me questions that were demeaning and belittling. I do not recommend working for this company

      Interview questions [1]

      Question 1

      If you were the only employee in the store and you had a customer who needed help, then another one on the phone who needed your assistance, and there was a fire in the building , what would you do ?
      Answer question
      8