I applied through an employee referral. The process took 1 week. I interviewed at MacPractice
Interview
Started with a brief phone screening and then an in person interview with the hiring manager. The support manager didn't really seem like he had much experience interviewing people. One of the "challenges" they had candidates do was write a paragraph down in either cursive or print.
Interview questions [1]
Question 1
Describe a time where you ran into an issue with a customer and how you handled it?
Very easy interview, Had 2 people in one interview. Simple questions about work history and certain issues that could occur. Simple people and easy company to work with one of the best interviews that have had.
Interview questions [1]
Question 1
Not 100% sure this was over a year ago. Simple phone related questions
I applied through an employee referral. The process took 1 day. I interviewed at MacPractice (Lincoln, NE) in Oct 2012
Interview
I had one interview with two managers of support and they offered me the job on the spot. They had relevant questions to the position which helped give me an idea of what the job would be like
Interview questions [1]
Question 1
Tell us about a recent time you helped someone with a challenging technical problem
Technical Support applicants have rated the interview process at MacPractice with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 42.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at MacPractice overall takes an average of 5 days.
Common stages of the interview process at MacPractice as a Technical Support according to 3 Glassdoor interviews include:
One on one interview: 29%
Group panel interview: 14%
Background check: 14%
Personality test: 14%
Phone interview: 14%
Skills test: 14%
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