Macy's Customer Service and Cleaning Associate interview questions
based on 1 rating - Updated Apr 30, 2021
Very easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
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Macy's interviews FAQs
Customer Service and Cleaning Associate applicants have rated the interview process at Macy's with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Macy's as a Customer Service and Cleaning Associate according to 1 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
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I applied online. I interviewed at Macy's (Buford, GA) in Apr 2021
Interview
Due to Covid-19 the interview process was very swift and not as rigorous as it has been for me in the past. After you fill out the application (if chosen) you will be sent an email asking you to log back in (password and username used when you signed up) and you will either have an on-demand video interview or alternative (can't remember) now mind you this is more so giving your responses to the questions using the audio on your computer/lab top not virtually. Depending on your answers and whatever else is required after you've completed all sections you should receive a call and/or email with further instructions. Once again due to Covid-19 restrictions Macy's is conducting phone interviews instead of in-person.
Interview questions [1]
Question 1
I was asked several questions and given a few scenarios much like what was asked during the On-demand video interview I completed. One of the questions was: Depending on what role I play in the store would I be willing to be flexible when scheduled? (hours willing to work) Note* Not all employees have a set schedule it just depends on the role ie. retail fulfillment associate