Retail Sales Associate applicants have rated the interview process at Macy's with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 8 days to get hired, when considering 697 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Retail Sales Associate according to 697 Glassdoor interviews include:
One on one interview: 46%
Personality test: 12%
Skills test: 12%
Background check: 10%
Presentation: 5%
Phone interview: 5%
Drug test: 3%
IQ intelligence test: 3%
Other: 2%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Macy's (Garden City, NY) in May 2016
Interview
I applied online and received an email a few days later to set up an interview. I arrived at the location and after ten minutes my interviewer brought me in to her office. She was very friendly and although it wasn't too informal, she made me feel comfortable. It didn't feel like she was asking questions from a page; she first asked Why Macy's but after that question we talked about my previous experience which led into tangents of other topics, very conversational overall. The whole process was about ten minutes and by the end of it she was discussing times and pay which made me assume I was hired. We then went back out into the lobby and the secretary took more of my information for a background check, so I was definitely hired. About a week later they contacted me saying that the background check was done and then we set up training days. Overall very enjoyable experience.
Interview questions [1]
Question 1
If you could walk into the store and change anything about it, big or small, what would it be?
I applied online. I interviewed at Macy's (Palm Beach Gardens, FL) in Jun 2026
Interview
The first interview is on the HireVue website. I was asked 6 questions. I recorded my voice responses. Later, I was told I passed the first round via a phone call from a company that conducts the second interview process. I was asked 2 questions. The last interview is in-person.
Interview questions [1]
Question 1
How would you handle multiple tasks at once? (similar to this question)
I applied through a recruiter. The process took 2 days. I interviewed at Macy's (Orlando, FL)
Interview
Virtue first. Then, at the store. Interview questions are not hard but hiring manager/s are sketchy. They posted part time positions but when I got into the interview they said their looking for people wanting full time job. So unprofessional to take my time.
I applied online. I interviewed at Macy's (Pittsburgh, PA)
Interview
Basic interview process. Applied online and was called in for an interview about a week later. Nothing crazy or out of the ordinary. No assessments needed. I talked about 2 managers.