Retail Associate applicants have rated the interview process at Macy's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Associate roles take an average of 6 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Retail Associate according to 26 Glassdoor interviews include:
One on one interview: 52%
Phone interview: 13%
Personality test: 13%
Background check: 6%
IQ intelligence test: 3%
Drug test: 3%
Other: 3%
Skills test: 3%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Macy's (Chula Vista, CA)
Interview
applied online, got a email a few days later telling me to set up a interview online. picked a interview date that was 4 days away. came in for my interview 10 min early. was interviewed by a very young lady. it was quick and to the point. was done in 10 minutes. was told that they would be in touch because they had a lot of people to interview. all the questions she asked were the ones that were posted on this site. just got a email today saying that i was not picked for the position. which is funny because i have over 6 years experience in customer service, but i am also a college student attending night school two times a week.
Interview questions [1]
Question 1
why Macy's?
how would you celebrate a purchase?
how would you get a customer to open a credit line?
how would you assist a customer who wants to buy a pair of pants?
how do you adapt to changing environments?
tell me about a time when a co-worker was doing something unethical.
how comfortable are you working on a team?
I had a virtual interview online on HireVue. They asked me 6 questions, and it was very fast. The first question requires you to have your camera on, but the rest are voice-only. Very basic and straightforward.
Interview questions [1]
Question 1
Tell me about a time you thanked someone at the end of your interaction. How did you leave the conversation with a positive, satisfied feeling?
I applied online. The process took 4 days. I interviewed at Macy's (Chicago, IL) in Jan 2024
Interview
Received a call, general questions to confirm the information entered, experience and availability. The person was very nice. They asked if I had any questions and I replied with a no.
Fun light interview with a few others not too hard to stand out if you have experience in the field you are applying for I would say come prepared with references and a resume and you should be sure to land the job or atleast a callback from a manager or another store