Standard situational questions on customer service, clientelling building partnerships. What to do when a customer walks in the store? How to network? Are you familiar with application systems software and tech.

Situational Questions, asking how did you handle situations, how much experience do you have in selling, are you able to sell the entire store, etc. A few years of retail experience is definitely required, preferably at Macy's. They want to know that you are able to work and sell in each department. Whether it is in the men's, women's, shoes, you have to be able to sell to your clients in every single department.