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      Madcap Software

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      Support Analyst Interview

      Dec 13, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Madcap Software in Nov 2019

      Interview

      Very standard process. Did an online assessment and then met with the hiring manager for about an hour and discussed work history and relavant skills. TBH though the hiring manager came across as condescending and unprofessional. The office itself came accross as suprisingly disorganized too, they seemed unprepared for my in person interview. I interpreted both as big red flags against working there.

      Interview questions [1]

      Question 1

      Gave me some word problem to work out on paper.
      Answer question
      1

      Madcap Software interviews FAQs

      • Candidates applying for Support Analyst roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Madcap Software overall takes an average of 7 days.
      • Common stages of the interview process at Madcap Software as a Support Analyst according to 1 Glassdoor interviews include:

        Presentation:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales(5) ;
        2. Software Engineer(5) ;
        3. Sales Account Manager(3) ;
        4. Technical Support Analyst(2) ;
        5. Technical Support Engineer(2) .


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