Customer Service applicants have rated the interview process at Madewell with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 76.2% positive. This is according to Glassdoor user ratings.
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It was a very easy and thorough process. Started with a phone interview, then met with several hiring managers. They were all very friendly and offered me plenty of snacks.