Sales Support applicants have rated the interview process at Madewell with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 76.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Support roles take an average of 17 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Madewell overall takes an average of 16 days.
Common stages of the interview process at Madewell as a Sales Support according to 12 Glassdoor interviews include:
One on one interview: 42%
Background check: 33%
Phone interview: 17%
Presentation: 4%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 1+ week. I interviewed at Madewell (San Francisco, CA) in Apr 2011
Interview
The interview process was pretty extensive, as I had a phone interview and then had an in-person interview, along with a follow up once offered the job. The person I spoke with mainly asked questions about my experience with working one-on-one with clients to make sales.
Interview questions [1]
Question 1
Tell me about an experience with a customer in which you went above and beyond to make the client happy and secure the sale.
I applied online. The process took 2 months. I interviewed at Madewell (Troy, MI) in Apr 2016
Interview
It took quite awhile to find a time that worked for me since I was away at school. Another issue was that one of the managers unfortunately broke their nose. We did a phone interview first, then one in person. The staff members I spoke with were super nice and responded very quickly to any questions I had.
Interview questions [1]
Question 1
Q: What stores are our competition?
Q: Why do you want to work at Madewell?
Q What do you know about Madewell?
I applied online. The process took 2 weeks. I interviewed at Madewell (Raleigh, NC) in Jan 2016
Interview
I was asked standard questions about the brand, why I would like to work at the brand, what would you recommend to a customer, how have you dealt with a difficult customer in the past, etc.
I applied online. The process took 1 week. I interviewed at Madewell (Portland, OR) in Jan 2016
Interview
I applied for the Sales Associate ad and was emailed the next day that they wanted to meet with me! She said she wanted to meet in a coffee shop which I thought was a little strange and unprofessional, but I went with it. I didn't meet with the original girl I was corresponding with because she had a meeting. The girl I met with was nice and the interview went well I thought, although she didn't really ask me anything related to the job. They were hiring me for Sales Support but I told them I applied for Sales Associate which I was kind of upset about but I figured hey it's still a job. She asked me what hourly pay I was looking for which made me uncomfortable because I wasn't prepared for that. I told her 11-12/hr based on what I'd seen here on Glassdoor. She said that was on the higher end of what they pay but I didn't say I wasn't open to a lower pay. The interview went very quickly, about 10 minutes long. It was strange but she said they wanted to do a second interview so I was like okay cool! I met with the original girl I was emailing the second time I went in for an interview. It was at the same coffee shop. She didn't really ask me about my previous experience in retail which I had about 2.5 years of. I thought it was really strange that I wasn't being asked normal interview questions that I had prepared for. I felt like they couldn't get a sense of the kind of employee I would be even if they chose to hire me. She asked me the same question about the salary as the other girl did. I gave a little bit of a lower answer, 10-11/hr. She said it was a little high so I told her I was open to lower if necessary. It was the same kind of deal except I felt like we really hit it off and she was really nice. I felt like I'd gotten the job. The interview only lasted about 10 minutes again. She said I'd hear back from them in a few days.
Interview questions [3]
Question 1
Explain a typical day/ your duties at your previous job