Customer Care Associate applicants have rated the interview process at Magellan Health with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Associate roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Magellan Health overall takes an average of 17 days.
Common stages of the interview process at Magellan Health as a Customer Care Associate according to 3 Glassdoor interviews include:
Drug test: 33%
Background check: 22%
One on one interview: 22%
Group panel interview: 11%
Phone interview: 11%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 6 days. I interviewed at Magellan Health (New York, NY) in Jul 2019
Interview
I applied online and in about 3days I received a call from the recruiter. She gave me more information about the position and asked me questions about my experience. She then said based on my experience she will set me up for a in person interview. I went in for the interview 2days later. It was two ladies that interviewed me made me feel really comfortable. They asked me a list of questions from a piece of paper . The questions where easy basic interview questions. In about 2day I received the call from the recruiter said I had the job. And I will receive a email for background check and offer letter.
Interview questions [1]
Question 1
Have you ever had a upset customer and how did you handle the issue
I applied through a recruiter. The process took 2 weeks. I interviewed at Magellan Health (San Diego, CA) in Sep 2020
Interview
Throughout my interview process, from the phone screening to the phone interview and zoom interview- everyone was very polite and professional. It also helps to do a bit of research about the company to answer the zoom questions more comfortably that they will ask.
Interview questions [1]
Question 1
"What intrigued you to apply for Magellan" (similar wording)
I applied through a staffing agency. The process took 1 week. I interviewed at Magellan Health (Miami, FL) in Feb 2015
Interview
I was interviewed by four women. They all individually asked questions. They were polite. I was confident and had a genuine attitude. They hire mostly young Latin people. They prefer bilingual.
Interview questions [1]
Question 1
How does my current position apply to the position that I am applying for?
