Virtual interview. It was an overall good experience, got to meet the direct manager at the time. Standard questions related to customer service. I had phone interviews too, the hr team was had good communication too.
I applied online. I interviewed at MarketSource in Nov 2023
Interview
Complete the application on indeed, You will complete a 15-20 minute phone interview with a recruiter, if you succeed you will be scheduled for a 30 minute interview with a supervisor
Interview questions [1]
Question 1
Describe a time where you had to assist a difficult customer.
Customer Service Associate applicants have rated the interview process at MarketSource with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at MarketSource as a Customer Service Associate according to 2 Glassdoor interviews include:
Drug test: 25%
Background check: 25%
Skills test: 25%
Phone interview: 25%
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