Concierge applicants have rated the interview process at Marriott International with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 73.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Concierge roles take an average of 7 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Marriott International overall takes an average of 17 days.
Common stages of the interview process at Marriott International as a Concierge according to 17 Glassdoor interviews include:
One on one interview: 30%
Phone interview: 14%
Skills test: 12%
Drug test: 12%
Personality test: 9%
IQ intelligence test: 7%
Background check: 7%
Other: 5%
Group panel interview: 2%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Marriott International (Augusta, GA) in Jun 2018
Interview
Marriott International was built on a solid foundation of core principles that include taking care of their associates. Time and time again Mr. Marriott himself has stated that he firmly believes in taking good care of his employees so that they will take care of hotel guests, who will then keep returning to the hotel. Marriott has THE BEST benefits to offer employees, at least at corporate owned and operated hotels
However, this Marriott in Augusta, Georgia is franchised owned and believes that the one perk of getting discounts on rooms should make up for lack of healthcare coverage and poor monetary compensation.
I was told in my initial interview that the position I was applying for handled all of their VIP clients and therefore needed extra scrutiny. I was put through two lengthy interviews. I was under the impression that the position was a full time evening position with benefits that had a minimum of $10/hour starting salary.
After two interviews I was informed that this particular Marriott is a franchise and the only “benefits” offered was not healthcare but room rate discounts. The HR Rep said she considered the substantial discount “part of my salary.” I was also offered a measly $8/hour. I’m not sure why they would pay someone who was in charge of their “VIP customers” ONLY $8/hour. Why waste the time with multiple interviews for someone that will make minimum wage?!
The HR Rep in my second interview was drastically unprepared. She did not even have a copy of the job description in front of her and had to print one off her computer during the interview.
I interviewed at Marriott International (Scottsdale, AZ)
Interview
Awkward, did not provide straight forward answers. Also did not ever recieve a call back from them. You could feel how stressed both employees were and how desperate they were to fill the position.
Interview questions [1]
Question 1
Asking why I was interested in the position, relevant skills, favorite job I've had.
I applied online. I interviewed at Marriott International (Newport Beach, CA)
Interview
Uncomfortable, felt a cold energy. I was also taken to the interview portion three a basement. Wait time was long and interviews by 2 ppl. One of them didn’t say 2 words
Interview questions [1]
Question 1
How would I ensure customers have a luxury experience
Easy. They see how you talk, manage problems, deal with people. Also, knowing London well makes it easier. Also, you need to know the details of the property you are applying for