2y
Hello, and thank you for taking a moment to leave a review. I want to start by apologizing. The experience you describe is not what we want for anyone that takes the time to explore opportunities with MMA.
Our goal in using HireVue is to streamline the candidate's experience. It is my hope that by using this technology, we're making the process more convenient and minimizing time away from your current job. Based on your feedback, it sounds like we could do a better job of explaining this thought process up front.
As for not providing you any follow-up, there's really no excuse. I've connected with the local team, and they feel really badly about dropping the ball. We will take a look at our processes to make sure we're providing future candidates with the courtesy of timely feedback.
Thank you for exploring this opportunity with MMA, and for helping us be better.