Customer Service applicants have rated the interview process at Marshalls with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Marshalls overall takes an average of 9 days.
Common stages of the interview process at Marshalls as a Customer Service according to 2 Glassdoor interviews include:
Background check: 50%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Very professional and warm. They gave an overall inviting place you would want to work. It didn’t feel rushed or anything. It more was like a conversation with someone you wanted to get to know. It was a welcoming experience
Interview questions [1]
Question 1
Would I have difficulty with transportation to get there
I applied online. I interviewed at Marshalls (Cambridge, ON) in Oct 2020
Interview
Apply online, they called, interviewed in person with one of the managers. Lots of questions, many hypothetical scenarios, nothing crazy. Typical interview questions and scenarios to respond to. They reference your resume a lot
Interview questions [1]
Question 1
Describe a time when you had to work with other workers
I applied in-person. The process took 2 days. I interviewed at Marshalls (Flushing, NY) in Jul 2013
Interview
The interview went very well. I met with the store Manager and she asked me a few questions. Since I walked into the room she told me I was a good candidate to work at front end which is to provide the best customer service and resolve all customer issues. Everything went real quick.