Sales Associate applicants have rated the interview process at Marshalls with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 74.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 277 user submitted interviews for this role. To compare, the hiring process at Marshalls overall takes an average of 9 days.
Common stages of the interview process at Marshalls as a Sales Associate according to 277 Glassdoor interviews include:
One on one interview: 37%
Background check: 11%
Presentation: 10%
Drug test: 10%
Skills test: 8%
Group panel interview: 8%
Phone interview: 5%
Personality test: 5%
IQ intelligence test: 3%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied through other source. I interviewed at Marshalls (Fredericton, NB) in Sep 2025
Interview
Very positive experience. It was over half an hour, but the time flew by because the manager was so friendly. She had formal questions, but there was casual conversation peppered in so the atmosphere was very relaxed. Make sure you have a few good examples of customer service experiences you've had ready to go though, because you will need to reference them several times. You will also be asked about teamwork quite a bit.
Interview questions [3]
Question 1
What was a project that you had to work on as a team, and what was your role on that team?
I applied through other source. I interviewed at Marshalls
Interview
Cool process, nothing to worry about. Go in and be your best self. It was a fairly simple process more of a nice conversation, but still prepare I would say. Best tip I have is just have eye contact
Interview questions [1]
Question 1
What's your greatest achievement or accomplishment
Asked what availability I have for part time seasonal work. Asked about historical job experience, how to handle specific tasks, asked for references. Asked if you can lift to a certain weight and stock items etc.
I applied through an employee referral. I interviewed at Marshalls
Interview
Pretty short and straight to the point. Ask you basic scenarios, past work experiences, all that good stuff. They also ask technical questions like are you a us citizen and what not. But overall super easy.