SLOW. I applied online and didn't hear back for weeks. I figured the job was filled. When I did get a call finally, the process was the most ridiculous circus that went on for another few weeks. The phone interview with the recruiter was fine and she was very nice. The paperwork and drug testing were another story. The online third party portals they used were awful and outdated. The customer service was a joke and no one could figure out why they weren't working. I was confused as to why I couldn't fill it out and just send it back on PDF or paper. The drug screening was at a standard place but it was only offered at ONE location and it was in a completely unsafe area and their system was a nightmare. There was a waiting list for days and standing room only waiting room with drug users there to get their pee tested for their parole officers. When I asked about doing this at a safer lab that I would pay for myself, I was not allowed to do so without any other options. And because you have to do this test within 48 hours of their "go time", I missed the window because I had another job I was still doing and I couldn't even get in to get tested anyways. The process to fix this date was so cumbersome I felt bad for the recruiter trying to get approval for this and that. I could tell she was frustrated by the company's outdated system. I spent a total of about 12 hours just trying to get tested and was forced to sit in an office trying to flag workers down to check to see if their system had been updated for me. Once I had that done, my actual interview went fine. I was made an offer that was good and I accepted it. However, my pay structure was changed at the last minute before I started that wasn't what I wanted but I had already let my other job go at that point and had stopped pursuing other leads. Was very disappointed by that arbitrary decision that seemed like they were trying to cut down on paying people salary.