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      Mattel

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      Customer Service Interview

      Dec 2, 2025
      Anonymous Interview Candidate
      Madrid
      No offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 3 months. I interviewed at Mattel (Madrid) in Mar 2023

      Interview

      First you describe yourself and your experience and then you can ask your questions. Interviewer may also clarify some details concerning your previous role. And ask you why you decided to quit your job

      Interview questions [1]

      Question 1

      It war quite different question. To be honest I don’t have a big amount of this, and it was a screenings only.
      Answer question

      Other Customer Service Interview Reviews for Mattel

      Customer Service Interview

      Mar 15, 2016
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Mattel

      Interview

      I was interviewed at the same time by an older Caucasian male and female manager in business suits. The entire process took about half an hour. I don't recall the details of the interview process other than the situation being very casual and not as intimidating as I thought it would be. The questions were fairly simple to answer.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult situation at work.
      Answer question

      Mattel interviews FAQs

      • Candidates applying for Customer Service roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Mattel overall takes an average of 25 days.
      • Here are the most commonly searched roles for interview reports -

        1. Manager(48) ;
        2. Intern(30) ;
        3. Designer(22) ;
        4. Senior Manager(22) ;
        5. Internship(20) ;
        6. Associate Marketing Manager(19) ;
        7. Director(19) ;
        8. Associate Manager(18) ;
        9. Marketing(17) ;
        10. Analyst(15) ;
        11. Financial Analyst(14) ;
        12. Project Manager(14) ;
        13. Senior Financial Analyst(14) ;
        14. Estagiário(13) ;
        15. Finance Manager(13) .


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      Jobs at Mattel

      199 jobs in United States
      Consumer Services Coordinator
      East Aurora, NY
      ·
      $20 - $24 /hr
      (Employer provided)
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      Associate Manager, Creator Marketing Operations
      El Segundo, CA
      ·
      $73K - $105K /yr
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      American Girl NYC Operations Associate (Merchandise Handler)
      New York, NY
      ·
      $19 - $19 /hr
      (Employer provided)
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      Associate Manager, Creator Marketing Operations
      El Segundo, CA
      ·
      $112K - $140K /yr
      (Employer provided)
      View job
      American Girl NYC Operations Associate (Merchandise Handler)
      United States
      ·
      $18 - $19 /hr
      (Employer provided)
      View job
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