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      Client Success Specialist Interview

      May 13, 2015
      Anonymous Interview Candidate
      San Francisco, CA

      Mattermark interviews FAQs

      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Mattermark (San Francisco, CA) in May 2015

      Interview

      Unprofessional * Applied online and the Recruiter contacted me a week later to setup the phone interview and sent a Google Calendar confirmation to lock up the time slot. *Recruiter showed up late to the call and began to ask me questions about my background and qualifications and rushed me through the process. Recruiter did not read my resume and was reading off my LinkedIn profile. *Recruiter then asked me if I had any questions about the company or position. I got 3 questions in before the recruiter rudely cut me off, (Could you describe the environment at the office, what are some challenges faced at the position and a technical question about their product that the recruiter could not answer.)

      Interview questions [1]

      Question 1

      Tell me about yourself, What experience do you have with client success, have you ever had to deal with a difficult customer, Why do you want to work for Mattermark and not another startup in SF or Silicon Valley?
      Answer question
      • Common stages of the interview process at Mattermark as a Client Success Specialist according to 1 Glassdoor interviews include:

        Background check:  33%

        Phone interview:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(2) ;
        2. Sales(2) ;
        3. Sales Executive(2) .