I applied online. The process took 4 weeks. I interviewed at Maximus (Boise, ID)
Interview
They tend to hire in groups with group interviews and then pick who they will keep. Its not uncommon to sit in a room with many others waiting for upwards of 2 hours for management to pull your group for computer testing.
Interview questions [1]
Question 1
there is no difficult questions asked. its to the point and rolled around the computer testing and the mock call scenario.
Group interview. If interviewing you are chosen to move forward. During that same interview process if you want to move forward you were asked to to your shift time. Once the call is complete. You will get consent form for your background and things of that nature in your email. So the on boarding process is fairly easy.
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
I applied online. I interviewed at Maximus (Lynn Haven, FL)
Interview
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Interview questions [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.