I applied online. I interviewed at Maximus (Anchorage, AK) in Oct 2021
Interview
First “interview” was basically a group presentation over Zoom talking about the job itself, with the opportunity to ask questions at the end. It was easy and pleasant. Recruiter followed up with a one on one phone interview. Note: You must be vaccinated for this remote position and they tell you this in the initial interview.
Interview questions [1]
Question 1
Tell me about a time you diffused a tense situation with a customer.
Group interview. If interviewing you are chosen to move forward. During that same interview process if you want to move forward you were asked to to your shift time. Once the call is complete. You will get consent form for your background and things of that nature in your email. So the on boarding process is fairly easy.
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
I applied online. I interviewed at Maximus (Lynn Haven, FL)
Interview
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Interview questions [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.