I applied in-person. The process took 1 week. I interviewed at McDonald's in Oct 2013
Interview
It was relatively easy, just your basic questions about your experience in management. After that they move on to how well you handle stressful situations, how well you get along with others, and how you prioritize. The process is in two parts first you will speak to the area supervisor. This person is in charge five to six restaurants. Then general manager of the restaurant of your initial assignment. After that you may be assigned to another restaurant or simply left there depending on need.
Interview questions [1]
Question 1
It is not one I tripped up on, but one that is not always answered correctly. The prospective manger is asked " There is spill on the floor, the ketchup dispenser is empty and you need more happy meal boxes. Which problem do you take care of first"? The correct answer is the spill. Although you may be inclined to provide great customer service and refill the ketchup dispenser, or get the drive-thru line moving by getting more boxes. Your chief responsibilities are customer safety and company liability. That means you not only have to place a wet floor sign on or near the spill, but cleaning it up immediately.
I applied in-person. I interviewed at McDonald's (London, England)
Interview
easy to average in difficulty. people management skills required. and they also check if you can work well under pressure. must have good communication skills. they will also check if you can explain the procedures.
The interview process was very easy. They asked me some situational questions, and asked about my qualifications. It is very easy to crack since they are always hiring. The first question is always "Tell me about yourself". Good luck.
Interview questions [1]
Question 1
Question: Tell me about yourself
Question: How will you deal with an angry customer?
I applied online. I interviewed at McDonald's (Albany, NY)
Interview
Easy and First. Friendly atmosphere. First peace environment. General Manager and Supervisor very supportive. Neat and clean. One of best spot, Hard working is ley of success. Lots of opportunity.
Shift Manager applicants have rated the interview process at McDonald's with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Shift Manager roles take an average of 10 days to get hired, when considering 99 user submitted interviews for this role. To compare, the hiring process at McDonald's overall takes an average of 10 days.
Common stages of the interview process at McDonald's as a Shift Manager according to 99 Glassdoor interviews include:
One on one interview: 33%
Background check: 15%
Skills test: 11%
Phone interview: 9%
Personality test: 8%
Presentation: 8%
Drug test: 7%
Other: 4%
IQ intelligence test: 4%
Group panel interview: 3%
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