Customer Care Assistant applicants have rated the interview process at McDonald's with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Assistant roles take an average of 6 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at McDonald's overall takes an average of 10 days.
Common stages of the interview process at McDonald's as a Customer Care Assistant according to 7 Glassdoor interviews include:
One on one interview: 40%
Personality test: 20%
Presentation: 10%
Group panel interview: 10%
Skills test: 10%
IQ intelligence test: 10%
Here are the most commonly searched roles for interview reports -
Easy to apply online and to get an interview. Interview in restaurant with simple questions such as role models,how i would get to work and how I would handle situations.
Very nice experience with nice people.
I applied online. I interviewed at McDonald's (Crosshands, Wales) in Sep 2025
Interview
Really straightforward. I applied online and the within a couple hours I was told that I have met their minimum requirements and for me to choose an interview slot for the next week. Once i did I attended the interview and then within 3 days I got an offer which I accepted.
Lots of personality based questions. Tell me about yourself, time youve been under pressure and how you handled it, why do you want to work here, what do you do in your spare time, etc.