The interview process includes reviewing applications, conducting phone screenings, meeting with hiring managers, assessing skills and experience, asking behavioral questions, evaluating candidates, checking references, and selecting the best fit. Very knowledgeable and professional

Easy, just be yourself and bring up past experience. If you don’t have any if you seem competent enough the job is still yours most likely I assume. My interview was very based on my answers to the scenarios of a classic inbound call center