I applied through a staffing agency. The process took 1+ week. I interviewed at MedImpact (Van Buren Township, MI) in Nov 2014
Interview
It was ok. I was well prepared. I researched the background of the company. The questions were the typical interview questions: Tell me about yourself, Give an example of when you had to deal with a difficult customer, why do you think you are a good fit? The interviewer seemed kind of in a hurry.
It was very easy because it was a group interview process. So you are on zoom with at least 6 other people who each gets ask one question and then they go over all the things you would need to know before they choose who gets the job.
Interview questions [1]
Question 1
Have you ever dealt with conflict on the job and how did you solve the issue?
Customer Service Representative applicants have rated the interview process at MedImpact with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at MedImpact overall takes an average of 25 days.
Common stages of the interview process at MedImpact as a Customer Service Representative according to 2 Glassdoor interviews include:
Skills test: 33%
Background check: 33%
One on one interview: 33%
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