I applied online. The process took 3 days. I interviewed at Media Temple (Los Angeles, CA) in Dec 2016
Interview
Normal interview question and answer with a tech assessment to see if you can follow directions. Basically they give you a list of explicit directions about what to do so it is nearly impossible to fail unless you have never touched a computer.
Interview questions [1]
Question 1
What is one time you had a difficult time with management and how did you handle it.
I applied online. The process took 4 weeks. I interviewed at Media Temple in Feb 2019
Interview
Basic questions about experience and background. If you have any technical skills. Experience with Linux. What is your experience with web hosting? Do you have customer service experience? How do you handle difficult customers? Tell about a time you went above and beyond for a customer?
Customer Service Representative applicants have rated the interview process at Media Temple with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Media Temple overall takes an average of 18 days.
Common stages of the interview process at Media Temple as a Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 29%
Presentation: 29%
One on one interview: 14%
Group panel interview: 14%
Phone interview: 14%
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