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      Men's Wearhouse

      Part of Tailored Brands

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      Related searches: Men's Wearhouse reviews | Men's Wearhouse jobs | Men's Wearhouse salaries | Men's Wearhouse benefits
      Men's Wearhouse interviewsMen's Wearhouse Customer Service Associate interviewsMen's Wearhouse interview
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      Customer Service Associate Interview

      Sep 24, 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Men's Wearhouse in Jan 2012

      Interview

      They called me to say they received my application and I scheduled an interview. It was in the back tailor room with the Customer Service Manager and the Store Manager. It was a typical retail interview. What does good customer service mean to you? etc.

      Interview questions [1]

      Question 1

      The Store Manager asked me to interview him. I was completely caught off guard by that but I managed to work my way through it by asking how long he had been at the store, etc.
      Answer question
      1

      Other Customer Service Associate Interview Reviews for Men's Wearhouse

      Customer Service Associate Interview

      Jun 5, 2023
      Anonymous employee
      Pleasanton, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Men's Wearhouse (Pleasanton, CA)

      Interview

      There was a phone interview with generic questions followed by one in-person. They asked me to put together several outfits and to associate them with a customer archetype (business formal/casual etc).

      Interview questions [1]

      Question 1

      What is one of your flaws?
      Answer question

      Customer Service Associate Interview

      Sep 4, 2025
      Anonymous employee
      Tukwila, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at Men's Wearhouse (Tukwila, WA) in Jul 2021

      Interview

      pretty easy. asks about skills, theoretical questions about the job, etc. got a call back within the week and started onboarding a week later. overall a smooth and easy process.

      Interview questions [1]

      Question 1

      Why do you think you would be successful at this job.
      Answer question

      Customer Service Associate Interview

      Dec 8, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Men's Wearhouse

      Interview

      I was referred this job by someone who was working there at the time. Interview was fairly easy. Talked a little about myself and my previous job experiences and situations.

      Interview questions [1]

      Question 1

      Tell me about a little about yourself?
      Answer question

      Men's Wearhouse interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Men's Wearhouse with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 8 days to get hired, when considering 40 user submitted interviews for this role. To compare, the hiring process at Men's Wearhouse overall takes an average of 12 days.
      • Common stages of the interview process at Men's Wearhouse as a Customer Service Associate according to 40 Glassdoor interviews include:

        One on one interview:  58%

        Phone interview:  9%

        Background check:  7%

        Drug test:  7%

        Skills test:  7%

        Group panel interview:  5%

        Personality test:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(205) ;
        2. Wardrobe Consultant(180) ;
        3. Assistant Manager(138) ;
        4. Store Manager(135) ;
        5. Customer Service Associate(96) ;
        6. Operations Manager(70) ;
        7. Customer Service Associate (CSA)(61) ;
        8. Sales Consultant(60) ;
        9. Consultant(54) ;
        10. Retail Sales Associate(52) ;
        11. CSA - Customer Service Associate(49) ;
        12. Manager(46) ;
        13. Store Lead(42) ;
        14. Assistant Store Manager(40) ;
        15. Warehouse Worker(35) .


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      Jobs at Men's Wearhouse

      2 jobs in United States
      Customer Service Representative
      Cincinnati, OH
      ·
      $30K - $40K /yr
      (Glassdoor est.)
      View job
      Customer Service Representative Part Time
      Cincinnati, OH
      ·
      $13 - $16 /hr
      (Employer provided)
      View job
      View all Customer Service Associate Jobs