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      Mercer

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      Related searches: Mercer reviews | Mercer jobs | Mercer salaries | Mercer benefits | Mercer conversations
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      Helpline Consultant Interview

      Mar 22, 2017
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Mercer (Melbourne) in Feb 2017

      Interview

      A quick overview of the company and an outline of the role to start. This was followed by a one on one closed room interview. A written assessment was offered as well, with the questions exploring understanding and well as opinion of certain job related topics. A role play interaction via an internal phone call was the last part of the interview.

      Interview questions [1]

      Question 1

      Why would you like to work for Mercer?
      Answer question
      avatar
      Mercer response
      9y
      Happy to hear that this 2 week process resulted in your joining the firm. Welcome to Mercer!

      Other Helpline Consultant Interview Reviews for Mercer

      Helpline Consultant Interview

      Feb 13, 2025
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Mercer (Melbourne) in Apr 2023

      Interview

      Interview process was very simple and fast. Interview questions was very general scenario based question Just one interview over zoom and got hired and then HR contacted for contract signing. Instruction related to hiring process and joining was sent prior

      Interview questions [1]

      Question 1

      I f you have had any disagreement with your manager and how did you resolve it
      Answer question

      Helpline Consultant Interview

      Jan 11, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Mercer

      Interview

      Easy and pretty straight forward, phone interview and then face to face interview. Then got a call for salary and contract within 2 days. They gave fast response for results.

      Interview questions [1]

      Question 1

      Tell me about your past experience
      1 Answer

      Helpline Consultant Interview

      Jun 23, 2017
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Mercer (Melbourne) in Jun 2017

      Interview

      There was an initial phone interview where i was asked why i had applied for the role and why would i be an ideal candidate for it. I then had a face-to-face interview with the team leaders the next day. I was first asked to talk about myself and then was asked a set of behavioural questions where i demonstrate my experience.

      Interview questions [1]

      Question 1

      How to i deal with sensitive customers and demonstrate empathy?
      Answer question
      1

      Mercer interviews FAQs

      • Helpline Consultant applicants have rated the interview process at Mercer with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Mercer as a Helpline Consultant according to 1 Glassdoor interviews include:

        Drug test:  17%

        One on one interview:  17%

        Presentation:  17%

        Phone interview:  17%

        IQ intelligence test:  17%

        Other:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Consultant(295) ;
        2. Analyst(269) ;
        3. Associate(269) ;
        4. Senior Associate(243) ;
        5. Senior Analyst(200) ;
        6. Actuarial Analyst(166) ;
        7. Principal(153) ;
        8. Principal Consultant(126) ;
        9. Senior Consultant(125) ;
        10. Investment Analyst(98) ;
        11. Intern(81) ;
        12. Process Developer(76) ;
        13. Project Manager(63) ;
        14. Manager(59) ;
        15. Process Champion(59) .


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      Jobs at Mercer

      107 jobs in United States
      Investment Alternatives Analyst – Infrastructure Specialist
      Washington, DC
      ·
      $58K - $115K /yr
      (Employer provided)
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      Senior Health & Benefits Consulting Analyst
      Phoenix, AZ
      ·
      $78K - $119K /yr
      (Glassdoor est.)
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      Compensation Data Product Manager
      Louisville, KY
      ·
      $127K - $253K /yr
      (Employer provided)
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      Senior Pharmacist Benefits Consultant
      Chicago, IL
      ·
      $133K - $265K /yr
      (Employer provided)
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      Clinical Pharmacy Consultant
      Los Angeles, CA
      ·
      $133K - $265K /yr
      (Employer provided)
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