I applied online. The process took 1 week. I interviewed at Mercury Insurance Company
Interview
If you pass the basic assessment test (which is easy if you have basic math skills and common sense) then getting an interview should be relatively easy. Virtually all of the managers are very friendly and the interview should be very cordial. They mostly want to know how you handle stress, can you stay organized, can you follow directions, and are you able to genuinely interact with people over the phone with a desire to serve them.
Interview questions [1]
Question 1
They want to know if you can handle stress or if you are going to freak out and quit after a month. Questions can include: Do you take the stress of your job home with you? Have you worked in jobs before where frustrated people would yell at you? What is your best tactic for bring calm to that situation? Are you a perfectionist? How do you handle interruptions during the day? Etc, etc.
I applied online. The process took 4 days. I interviewed at Mercury Insurance Company (Dallas, TX) in Apr 2024
Interview
Interview process was smooth and kind of straight to the point, asked did I have any questions, salary was negotiable, made me aware of the benefits and job description. Interviewer was pretty nice
I applied online. The process took 1 week. I interviewed at Mercury Insurance Company (Ontario, CA) in Mar 2024
Interview
Behavioral questions
tell me about a time when scenarios. They asked about dealing with multitasking situations. They want to know how you deal with customers who are unhappy or have had a tragic life event
Interview questions [1]
Question 1
Tell me about a time where you finished a difficult task with multiple obstacles your way
I applied through an employee referral. The process took 4 weeks. I interviewed at Mercury Insurance Company (Brea, CA) in Jan 2019
Interview
face to face interview , moved up within the company. talked about myself, what i like, what are my expectations, why do i want to work in claims, do i go to school