The process took 2 weeks. I interviewed at Mercury Insurance Company
Interview
Phone interview and in person, first was a telephone interview and then it was an interview with four supervisors. Was not too bad, a couple of hard questions but nothing intimidating.
I applied online. I interviewed at Mercury Insurance Company
Interview
First is a phone screen/interview Second is an assessment. If you pass the assessments you move forward to a virtual interview with one manager and at least 2-3 supervisors. If you pass then they will complete a background check and drug screening.
Interview questions [1]
Question 1
Customer service experience. Strengths and weaknesses. How you handle upset customers
I applied in-person. The process took 1 week. I interviewed at Mercury Insurance Company (San Diego, CA) in Jan 2022
Interview
In person interview where you come to the office. They ask you interview questions and scenario. 3 panel people. They asked your work experience, mistake, long term goal, short term goal.
I applied online. The process took 1 week. I interviewed at Mercury Insurance Company (Folsom, CA) in Jun 2018
Interview
Phone Interview: very straight forward; basic situational questions then if they tell you they'll send you a link to the online assessment to see if you qualify for in person interview. Online Assessment: easy . In Person Interview (declined in person interview after hearing more about job).