Patient Access Specialist applicants have rated the interview process at Mercy Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Specialist roles take an average of 16 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Mercy Health overall takes an average of 32 days.
Common stages of the interview process at Mercy Health as a Patient Access Specialist according to 2 Glassdoor interviews include:
Drug test: 33%
One on one interview: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Mercy Health
Interview
30-minute interview with 2 direct supervisors and their supervisor. It is relatively seamless with a few situational questions—no information on compensation. A tour of the facility was offered following the interview where I got to meet some of the people in the position.
Interview questions [1]
Question 1
What would you do if a patient was upset that they had to make a payment to receive care and began to make a scene?
I applied through college or university. The process took 1 day. I interviewed at Mercy Health (Warren, OH) in Aug 2018
Interview
The interview went smooth, staff was very knowledgeable and answered all my questions. Very friendly atmosphere and things went great. I did not receive an offer however, but have been given other opportunities.