I applied online. The process took 5 days. I interviewed at Mesa Air in Aug 2016
Interview
I applied for this position twice. The first time was back in February of this year and after I submitted my video interview, I was invited to an open interview session where recruiters talked about the company and then we were dismissed to wait for one on one interviews. I was not selected to attend training, so I had to wait 6 months to re-apply. So..here I am! With a success story this time!! I applied the first week of August and received an email to do my video interview the next day. Don't stress out about this. They give you 5 days to complete it and you're allowed to re-record your answers as many times as it takes to get it perfect! After you submit that they send you an email saying they will review it and if they want to move ahead in the process, they will let you know. I received an email, maybe 2 days later, with dates and times for available oovoo interviews. This is a 2 way video with a recruiter on the other end and maybe 1 or 2 other applicants as well. Like the open session, they give you information about the company and the position and then they interview you independently. It's a very short, relaxed interview. The recruiter asked me 2 customer service related questions and a safety question. It felt more like a casual conversation than an interview. Then she told me she had to submit everything to upper management and I would hear either way whether I would be invited to attend training. She said it could take 1 to 3 weeks to hear back, but it was way sooner. I interviewed on a Thursday and she called on that Sunday with a CJO!!! I leave for training on the 31st!! For anyone who has tried and failed, let this be motivation for you! Don't give up!! I know 6 months can seem like a lifetime, trust me, but if this is your dream, you'll put in the effort and endure the long wait to re-apply! Good luck!!
Interview questions [3]
Question 1
Describe a time when you received bad customer service and what you wish they would've done differently.
You're a flight attendant and you have 4 things going on at once. There's a baby crying, a passenger with a nosebleed, a smoke alarm going off in the lavatory, and a disgruntled passenger. Which do you attend to first?
Super easy! Did a video interview that was about 4 questions, mostly about you and customer service questions. Had an online interview with recruiters and waited about a week for a phone call.
I applied online. The process took 4 weeks. I interviewed at Mesa Air in Apr 2025
Interview
Online process where you record videos of yourself answering questions and you have unlimited time to think of an answer and unlimited takes. But you do only have one minute to answer. Questions are pretty easy if you put some thought into them. About a month later I was invited to a group interview session via zoom as well as a one-on-one interview.
Interview questions [1]
Question 1
Tell us a little bit about yourself, who is your role model other than a parent, talk about a time with a difficult situation with a coworker, what does hospitality mean to you.
Very easy process. Honestly, it was such a pleasant Interview process. Fairly quick to move forward or to know you were not accepted. The recruiters were open minded and enjoyable to talk to. None of them were so intimidating that you felt unworthy.
Flight Attendant applicants have rated the interview process at Mesa Air with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 76% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 22 days to get hired, when considering 351 user submitted interviews for this role. To compare, the hiring process at Mesa Air overall takes an average of 21 days.
Common stages of the interview process at Mesa Air as a Flight Attendant according to 351 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 17%
Group panel interview: 15%
Drug test: 11%
Background check: 9%
Skills test: 8%
Presentation: 8%
Personality test: 7%
IQ intelligence test: 4%
Other: 3%
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