I applied online. The process took 1+ week. I interviewed at MetLife (Tulsa, OK)
Interview
Don't remember the interview questions I was called back asked to do interview was asked questions and was told I'll get a call back asap
Was called back offered the job started a 7 week training class went through meeting and sent to a supervisor. Taadaa that's the interview process I hope u have reached 50 words
Thank you for writing a review about your interview experience with MetLife. We take the feedback we see on Glassdoor to heart and we’re so glad it all worked out for you and us. We wish you the best in your new role here at MetLife.
Other Senior Customer Service Representative Interview Reviews for MetLife
I applied through a recruiter. The process took 1 day. I interviewed at MetLife (Warwick, RI) in Aug 2019
Interview
My interview was pleasant and positive experience which included behavioral questions which I prepared for. I highly recommend the company. I haven’t started working yet but I’m very sure it will be a great career opportunity.
Interview questions [1]
Question 1
The standard STAR format behavioral questions were used coupled with pleasant conversation. If you take the time to complete your due diligence on the company and the product line you will be responsible for supporting will boost your confidence and make your interview process go smoothly.
I applied online. The process took 5 days. I interviewed at MetLife (Tulsa, OK)
Interview
Applied online through the MetLife website, got an email about an hour later to schedule a phone interview. Completed the phone interview about two hours after that, and then completed the online assessment which is time consuming. After that I was emailed with a one on one interview date that was three days later. My interview lasted about 30 minutes and was offered a position over the phone the next morning!
I applied online. I interviewed at MetLife (Charlotte, NC) in Aug 2017
Interview
This was the longest interview process I've ever went through. First was a phone interview, then you had to pass a long assessment (took over an hour and a half), then once you pass you speak to the manager on the phone, THEN you meet with another manager in person. This process was a waste of time because I ended up receiving no offer at the end. I feel that you shouldn't take a person through that long of a process if you have no intentions of hiring them.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer and how did you handle it?
