I applied online. I interviewed at Moka (Indonesia) (Jakarta) in Dec 2019
Interview
Interview really in smooth and fast way. The results comes out in three days. All step submitted in online way and its make it more easier. Hr team and user very nice.
I applied online. I interviewed at Moka (Indonesia) (Jakarta) in Feb 2021
Interview
The interview process was standard with estimation 2 weeks after i have submitted the application. then the recruiter also easily to contact to ask about the interview result. The first call from the recruiter was phone call to asking about general information, then the next step was doing task assignment, after the task assignment was reviewed, i got the opportunity to have interview with the user and after that, the final interview was held and i got the information of the result in the same day.
Interview questions [1]
Question 1
What is the most challenge cases i have faced in the previous job?
Merchant Support Specialist applicants have rated the interview process at Moka (Indonesia) with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 94.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Moka (Indonesia) as a Merchant Support Specialist according to 2 Glassdoor interviews include:
Presentation: 25%
Background check: 13%
IQ intelligence test: 13%
Other: 13%
Phone interview: 13%
Drug test: 13%
One on one interview: 13%
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