Guest Assistant applicants have rated the interview process at Moma with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.1% positive. This is according to Glassdoor user ratings.
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Multiple interviews, the first being a group interview. Everyone interviewing the candidates was personable, but some of the questions were difficult. Be prepared with customer service knowledge and have some anecdotes ready.
Interview questions [1]
Question 1
If a member and a trustee both approach you at the same time, how do you proceed?
Was emailed back after 2 months of applying. Long interview process, about 3 in total all within a month. Very straightforward questions. First interview was in a group then by myself after. Don’t be shy, just yourself with nice outgoing personality.
Interview questions [1]
Question 1
If you could have any job in the museum what would it be?
What is one thing you’d change about the museum?
Give an example of a difficult situation you had to deal with at work. How did you handle it.