Customer Service Representative applicants have rated the interview process at Money Mart with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 42.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Money Mart overall takes an average of 16 days.
Common stages of the interview process at Money Mart as a Customer Service Representative according to 10 Glassdoor interviews include:
One on one interview: 21%
Phone interview: 21%
Background check: 17%
Group panel interview: 13%
Skills test: 13%
Drug test: 8%
Personality test: 4%
IQ intelligence test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Money Mart (Edmonton, AB) in May 2011
Interview
it was really informal but this was 5 years ago, my boss asked me a few questions and I was hired. The interview process has changed a lot since then, there is a phone interview and a one on one interview. For the BM roles sometimes you get interviews by two Dms
Interview questions [1]
Question 1
there where the obvious ones like, "tell me about your greatest customer service story?" but a few from left field like "what are you currently reading?" What they are really looking for is your thought process not necessary the content of your awnser
I applied through an employee referral. I interviewed at Money Mart (Toronto, ON)
Interview
It was okay and was a 2 step process. One with the store manager and the second with both store manager and district manager. As per the role, it was mostly behavioural questions and your previous experience
Interview questions [1]
Question 1
Behavioural questions were asked in the first and second stage stages of interview
I got a call from a representative who didn’t seem confident in asking basic screening questions. They mentioned scheduling an interview for a specific date and time that we discussed, but they never followed up. Instead, I received a rejection after a couple of days.
Very smooth process. Hiring managers are great. First was a phone interview, did an online assessment then in personal interview. Also had some background checks before giving a job offer.