I applied through a recruiter. The process took 5 days. I interviewed at MoneyGram (Lakewood, CO) in May 2012
Interview
Talke with the recruiter and then had to pass a verbal foreign language assessment by talking with a native speaker. After going through hr I had to go home and go get a drug test within a few days. It was an easy process although they did a big background test.
I applied online. The process took 1 week. I interviewed at MoneyGram (Málaga) in Oct 2014
Interview
1st phone interview and after that a video conference interview. They just asked about my education and work history and some typicall questions. THe person who made me the intervew didn´t speak a very good english. That was all, because I was not in Poland for the interview, I made it from Spain
Interview questions [1]
Question 1
why do you think u are the ideal candidate?, why do you want to work as a cust. rep?, etc... No specific or technical questions.
I applied in-person. The process took 2 days. I interviewed at MoneyGram (Lakewood, CO) in May 2013
Interview
The interview was a little tough. Asking scenarios comparing your professional life. The person who did the interview was too serious, it sounded like the didn't want to do it.
Interview questions [1]
Question 1
Basic as tell me a little bit about your experience. What would you do if you get a difficult customer demanding an escalation?
Customer Service Representative applicants have rated the interview process at MoneyGram with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at MoneyGram overall takes an average of 27 days.
Common stages of the interview process at MoneyGram as a Customer Service Representative according to 4 Glassdoor interviews include:
Background check: 19%
Phone interview: 19%
Drug test: 19%
Personality test: 13%
Skills test: 13%
One on one interview: 13%
IQ intelligence test: 6%
Here are the most commonly searched roles for interview reports -