Morgan Stanley Customer Service interview questions
based on 2 ratings - Updated Nov 14, 2025
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100%
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Morgan Stanley interviews FAQs
Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Morgan Stanley overall takes an average of 27 days.
Common stages of the interview process at Morgan Stanley as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 50%
Skills test: 50%
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Virtual interview, there was a process where they reached out on teams and we conducted about a 20 minute interview that was fairly easy imo. After that there was a second virtual interview
I applied through a staffing agency. The process took 5 days. I interviewed at Morgan Stanley (Columbus, OH) in Mar 2016
Interview
Got to the interview and was asked to fill out an online questionaire in this room. Then I waited in the lobby. After my first interview I was told to wait out in the lobby for the second interview. That went ok besides the fact the guy kept cutting me off during my answers. Never heard anything back after that, which sucks because I wasted 2 hours of my time and they couldn't even correspond via email that I didn't get the position.