Client Service Representative applicants have rated the interview process at Morgan Stanley with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 10 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Morgan Stanley overall takes an average of 27 days.
Common stages of the interview process at Morgan Stanley as a Client Service Representative according to 8 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 25%
Group panel interview: 17%
IQ intelligence test: 8%
Presentation: 8%
Background check: 8%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Morgan Stanley (Sandy, UT) in Jan 2015
Interview
Cattle call where the interviews include a group and the staff act like this is not their job to have to meet people and make the interview work. They seem to feel the industry is rude and they are playing the part.
Interview questions [1]
Question 1
How would you ride a giraffe that had no experience with humans?
I applied online. The process took 1 week. I interviewed at Morgan Stanley (Tampa, FL) in May 2025
Interview
First there was a 20-30 minute phone screen with a hiring associate. Then was referred to a hiring manager where a longer phone call was held. This was the entirety of the interview process.
easy very quick short question from the team and a recruiter. only one video interview and they will hire.
Why do you want to work here.
Why do you want to work here.
The interview was thorough and extremely educational. My interview experience with Morgan Stanley was extremely positive and welcoming while maintaining their high standard through the various interview questions and conversations.
Interview questions [1]
Question 1
How do you view the team environment within wealth management and what do you think you could bring to the table in that type of working situation?