Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Mphasis

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Mphasis reviews | Mphasis jobs | Mphasis salaries | Mphasis benefits | Mphasis conversations
      Mphasis interviewsMphasis Customer Support Officer interviewsMphasis interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Officer Interview

      Aug 25, 2015
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Mphasis (Bengaluru) in Dec 2011

      Interview

      1. Telephonic round 2. F2F interview (language) 3. Aptitude test 4. HR round 5. background verification (Very very strict),background verification (Very very strict),background verification (Very very strict),background verification (Very very strict),background verification (Very very strict)

      Interview questions [1]

      Question 1

      Tell me about yourself
      Answer question
      2

      Other Customer Support Officer Interview Reviews for Mphasis

      Customer Support Officer Interview

      Sep 19, 2023
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at Mphasis

      Interview

      The interview process was really good and the HR representative who was assigned to us was well spoken and helped us through the entire process. Overall it was a really pleasant experience.

      Interview questions [1]

      Question 1

      Why did you choose this field?
      Answer question
      1

      Customer Support Officer Interview

      Sep 30, 2022
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Mphasis (Bengaluru) in Sep 2022

      Interview

      The process is very easier compared to other companies interview. At first as usual the interview goes with the HR of the company and next comes to an assessment round which needs completely basic knowledge and then comes the ops round which I based on your communication and the skills.

      Interview questions [1]

      Question 1

      Self introduction in a professional manner.
      1 Answer

      Customer Support Officer Interview

      Oct 27, 2014
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Mphasis

      Interview

      Telephonic, opps round, versant test, final interview, offer on same day. But you need to wait ages to get call for your training. Your friends might join soon than you if you attended interview together. I am struggling at the moment.
      6

      Mphasis interviews FAQs

      • Customer Support Officer applicants have rated the interview process at Mphasis with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Officer roles take an average of 16 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Mphasis overall takes an average of 13 days.
      • Common stages of the interview process at Mphasis as a Customer Support Officer according to 3 Glassdoor interviews include:

        Skills test:  27%

        Phone interview:  18%

        One on one interview:  18%

        Background check:  9%

        IQ intelligence test:  9%

        Personality test:  9%

        Presentation:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(1529) ;
        2. Senior Software Engineer(985) ;
        3. Associate Software Engineer(763) ;
        4. Module Lead(398) ;
        5. Delivery Module Lead(236) ;
        6. Software Developer(208) ;
        7. Project Manager(205) ;
        8. Project Lead(204) ;
        9. Delivery Software Engineer(173) ;
        10. Technical Support Engineer(123) ;
        11. Business Analyst(92) ;
        12. Infrastructure Engineer(79) ;
        13. Lead Infrastructure Engineer(72) ;
        14. Test Engineer(68) ;
        15. Delivery Project Lead(64) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Mphasis

      19 jobs in United States
      Call Center Client Migration Team Lead (in-office)
      Fort Worth, TX
      ·
      $75K - $75K /yr
      (Employer provided)
      View job
      Desktop Support Specialist
      Boca Raton, FL
      ·
      $22 - $24 /hr
      (Employer provided)
      View job
      Call Center Escalation Representative
      San Antonio, TX
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Customer Service Team Lead (In-Office)
      San Antonio, TX
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Outreach Specialist (Inbound Call Center)
      San Antonio, TX
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Customer Support Officer Jobs