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      Mphasis

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      Related searches: Mphasis reviews | Mphasis jobs | Mphasis salaries | Mphasis benefits | Mphasis conversations
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      Mphasis interviews FAQs

      • Customer Support Officer applicants have rated the interview process at Mphasis with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Officer roles take an average of 16 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Mphasis overall takes an average of 13 days.
      • Common stages of the interview process at Mphasis as a Customer Support Officer according to 3 Glassdoor interviews include:

        Skills test:  27%

        One on one interview:  18%

        Phone interview:  18%

        Personality test:  9%

        Presentation:  9%

        Background check:  9%

        IQ intelligence test:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(1529) ;
        2. Senior Software Engineer(985) ;
        3. Associate Software Engineer(763) ;
        4. Module Lead(398) ;
        5. Delivery Module Lead(236) ;
        6. Software Developer(208) ;
        7. Project Manager(205) ;
        8. Project Lead(204) ;
        9. Delivery Software Engineer(173) ;
        10. Technical Support Engineer(123) ;
        11. Business Analyst(92) ;
        12. Infrastructure Engineer(79) ;
        13. Lead Infrastructure Engineer(72) ;
        14. Test Engineer(68) ;
        15. Delivery Project Lead(64) .


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      Customer Support Officer Interview

      Mar 13, 2016
      Anonymous employee
      Bengaluru

      Other Customer Support Officer Interview Reviews for Mphasis

      Customer Support Officer Interview

      Sep 19, 2023
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at Mphasis

      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Mphasis (Bengaluru) in Jan 2014

      Interview

      I had 3 interview rounds. 1)basic tell me about yourself 2)had a round where we had to face the automated machine and answer the questions to that 3)face to face hr round 4)technical and finally i was offered the offer by the manager after he explained me regarding all the pros of the comapny

      Interview questions [1]

      Question 1

      had to talk about myself in the first round and later in the final they asked very few simple technical questions
      1 Answer
      4
      avatar
      Mphasis response
      8y
      Thank you for taking the time to give us your feedback. We are always committed to enable Mphasis as a company focused on fostering individual growth

      Interview

      The interview process was really good and the HR representative who was assigned to us was well spoken and helped us through the entire process. Overall it was a really pleasant experience.

      Interview questions [1]

      Question 1

      Why did you choose this field?
      Answer question
      1

      Customer Support Officer Interview

      Sep 30, 2022
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Mphasis (Bengaluru) in Sep 2022

      Interview

      The process is very easier compared to other companies interview. At first as usual the interview goes with the HR of the company and next comes to an assessment round which needs completely basic knowledge and then comes the ops round which I based on your communication and the skills.

      Interview questions [1]

      Question 1

      Self introduction in a professional manner.
      1 Answer

      Customer Support Officer Interview

      Oct 27, 2014
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Mphasis

      Interview

      Telephonic, opps round, versant test, final interview, offer on same day. But you need to wait ages to get call for your training. Your friends might join soon than you if you attended interview together. I am struggling at the moment.
      6

      Jobs at Mphasis

      19 jobs in United States
      Quoting Specialist Call Center
      San Antonio, TX
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Call Center Escalation Representative
      San Antonio, TX
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Customer Service Team Lead (In-Office)
      San Antonio, TX
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Call Center Client Migration Team Lead (in-office)
      Fort Worth, TX
      ·
      $75K - $75K /yr
      (Employer provided)
      View job
      Customer Service VIP Specialist (Platinum Team)
      San Antonio, TX
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      View all Customer Support Officer Jobs