Customer Service applicants have rated the interview process at NCSA College Recruiting with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at NCSA College Recruiting overall takes an average of 17 days.
Common stages of the interview process at NCSA College Recruiting as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 2 weeks. I interviewed at NCSA College Recruiting (Philadelphia, PA) in Sep 2021
Interview
Quick and easy interview with the recruiter. The questions asked were mostly about getting to know my previous employment background. They also asked about a time when I had dealt with a unhappy customer and how the situation was resolved. The second round of interview was with the team and they were great.
Interview questions [1]
Question 1
A time that I had to deal with a customer who was unhappy.
Phone interview at first that lasted about 20 minutes. Good questions asked and lots of an opportunity to ask questions about the company and the job duties and office dynamics