Candidates applying for Customer Success Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at NFI Industries overall takes an average of 14 days.
Common stages of the interview process at NFI Industries as a Customer Success Specialist according to 2 Glassdoor interviews include:
One on one interview: 67%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at NFI Industries (Groveport, OH) in Jun 2025
Interview
The process began with a 30 min call with an HR recruiter about your past experience. Very friendly and helpful. She called me a couple days later to set me up with a call with the hiring manager. This interview went great in my opinion. Very casual talking about the role and my past experience. Said that they were going to hire 2 people as this area was growing and she needed a lot of help. I then moved on to the next round with a senior level individual. Once again very casual and friendly. I for sure thought that I would end up with this role however then the ghosting happened. I sent multiple follow ups to HR but no response. I sent one to the hiring manager as well but once again no response. Which was odd as she had even responded to my thank you email after my interview. I ended up taking all of this time to interview with them and I can’t even get a response back. Very unprofessional. I’m not sure this was even a real position after all. I wouldn’t waste your time interviewing for this location!
Phone interview followed but an in person interview. Then ghosted for the second time by this company! Had a phone interview several months earlier for a different position and they told me they would send me an invite for a virtual meeting and it was never sent.